Collision Repair Process | Gordie Boucher Lincoln of West Allis

If you've been in an accident near West Allis, Milwaukee, Wauwatosa, Brookfield, or New Berlin, our certified team at Gordie Boucher Lincoln of West Allis is here to help. From minor dents to major collision repair, we provide a seamless experience from start to finish. You can schedule your collision repair appointment online, learn more about our collision center, or contact our team directly for assistance.

We proudly serve drivers throughout the greater Milwaukee area and work with most major insurance providers to ensure your repair process is smooth and stress-free. If you're unsure what to do after an accident, visit our helpful guide: What to Do After an Accident.

Our Step-by-Step Collision Repair Process

1. We create a detailed repair order including your vehicle, ownership, and insurance information, and confirm your preferred communication updates.
2. We coordinate with your insurance provider or complete the estimate and submit it electronically for approval.
3. Your vehicle undergoes a full teardown inspection to identify visible and hidden damage.
4. Once approved, parts are sourced from our inventory or ordered to ensure proper fit and quality.
5. Structural repairs begin while awaiting parts to minimize delays.
6. Your vehicle is prepped, primed, and sanded for paint application.
7. Paint is precisely color-matched and applied in a controlled environment for a flawless finish.
8. The vehicle is reassembled and all components are installed and tested.
9. Final inspection, cleaning, and quality checks are completed before delivery.

Collision Repair FAQs | West Allis & Milwaukee Area

Do I have to use my insurance company’s recommended repair shop?
No. You have the right to choose your repair facility. Gordie Boucher Lincoln works with most insurance providers and advocates for proper OEM repairs.

How long does collision repair take?
Repair timelines vary based on damage severity and parts availability. Minor repairs may take a few days, while major repairs can take longer. We provide regular updates throughout the process.

Do you use genuine Lincoln parts?
Yes. We prioritize OEM Lincoln parts to maintain your vehicle’s performance, safety, and warranty.

Can I get a loaner vehicle?
Loaner or rental options may be available depending on your insurance coverage. Contact us to discuss your options.

What should I do immediately after an accident?
Ensure safety, document the scene, contact your insurance provider, and review our step-by-step guide here: What to Do After an Accident.

Do you offer financing for repairs?
Yes. We offer flexible options through our service financing program to help manage unexpected repair costs.